Aces Logo image Black

Say "Hello" to Aces Laundry
and
"Goodbye" to your laundry headaches

“The Best Serviced Laundry Rooms for the Best Buildings”

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Upgrade your laundry room experience by partnering with the only 5-star Laundry Room solution in the New York City tri-state area
Aces Laundry

Are you sick of this?

sick & confused washing machine mascot

We're experts in making your laundry room look like this

Happy healthy washing machine mascot

Let Us Re-define your laundry room experience by sampling the only ★★★★★-rated Laundry Room provider in the New York City tri-state area — That’s US — ACES LAUNDRY SERVICES!

Let Us Re-define your laundry room experience by sampling the “ONLY 5 STAR RATED” Laundry Room provider in the New York City tri-state area – That’s US – ACES LAUNDRY SERVICES !

Review

The best serviced laundry rooms

C Clean

The One & Only “Clean Team”

  • We make frequent visit to de-mold and de-lint your machines
  • We perform diagnostic preventative maintenance
washing machine

24/7 local support team for you and your residents available through 212-575-0000

We Deliver The Laundry Room Service” That you and your residents are guaranteed to trust and depend upon.

C Monitor
  • We know when your machines are out
  • We know the issue
  • We come prepared

 Unique remote diagnosis ensures that our technicians arrive, properly prepared and equipped to fix your machines.

We serve all of your multiunit housing laundry needs

rental appartments
Rental apartments
students
Student housing
appartments
Condos & Co-ops

From Rental apartment houses to condominiums, co-ops and college and campus dormitories – We are HERE to help guide you through all your Laundry needs

Here's what our Clients & Landlords have to say about Aces:

Mary Pat Walsh
Mary Pat Walsh
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I have never experienced such quick and helpful customer service. You can ask a question in the app and within minutes you get an email and solution to your problem. This is a great company to work with... on all levels.
Mariya M.
Mariya M.
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Good afternoon I would like to share my experience with the company Aces Laundry.We have been working with this company for a long time and have never been disappointed with the service it provides. The company is really very professional, probably the best company of allthat we have ever hired. We have 6 Coop. buildings that this company serves, and I can confidently say that this company is the best. They always respond quickly and on behalf of our Coop. we would like to thank you!
Emily Yermack
Emily Yermack
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I have been a Board member for my Condo Building for 2.5 years in Brooklyn and Aces handles our laundry room in the basement. They are always SO responsive and have impeccable service. Stanley gets back to me within minutes, and the folks running their "help @" email for issues ALSO always gets back to me quickly, usually within minutes. They are one of my favorite vendors for our condo
Rose Carmellino
Rose Carmellino
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Aces has serviced our Bronxville cooperative apartments for a number of years and we are very satisfied with the service.
Robert S. Berger
Robert S. Berger
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Our building switched to Aces a few years ago. The machines work great. Their credit card payment system is excellent. We have not had any significant issues with machines malfunctioning. Service personnel check and service the machines on a regular basis. On the rare occasion of an issue, Aces has sent out a service person ASAP. Overall, Aces is small enough to really provide individualized service and be responsive. My building is very pleased to have switched away from one of the super large laundry service companies that provided very poor service to our 40 unit building. As a closing note, our laundry room has 3 regular washing machines, 1 large load washing machine, 6 regular dryers, and 1 large load dryer. Aces' initial set up went quite well, with many improvements to our laundry room's physical appearance. Thank you, Aces!
Suzette Burgess
Suzette Burgess
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My buildings recently contracted Aces for our laundry room. I love being able to use the FasCard app on my phone and not having to carry a laundry card. As soon as you report a machine problem, you get an email acknowledgment (and sometimes a phone call back!). Great customer service! The new machines they installed are affordable and efficient. You can also "watch" your machine on the app to see when the washer or dryer cycle is complete. The app also sends you an alert when the cycle is almost finished. Thank You, Aces!
Nan Schiff
Nan Schiff
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They were the best!! Honest Open helpful caring. A rare moment in this toxic environment. Gave me ideas spent time helping me figure out a plan. In short awesome professional the epitome of good business practices. And I want to add, from the heart . Do not hesitate to include them in your plans!
Carl De Sciora
Carl De Sciora
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Excellent customer service from the entire company. There’s never a problem that doesn’t get addressed immediately. Aces has been serving our 100 unit coop for the last 3 years, like it was the first day of a new contract.
Steve Callahan
Steve Callahan
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It's been about six months since Aces installed our laundry room in our 60 unit co-op after dealing with two other companies over the years and dealing with horrible service and broken machines I felt I had to post a review 1- our laundry room looks great 2- service repair comes frequently to check on the condition of the machines they have never been down . 3- the owner picks his phone up on the first ring every time. I can not say how lucky we were to have this company recommend to us and I would recommend him to anyone with out a doubt
Rolinda Ramos
Rolinda Ramos
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We recently switched to Aces Laundry and have received lots of positive feedback from our tenants. From a building management perspective the level of professionalism and responsiveness has been beyond expectations.
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And you will love us too! Here’s why leading Landlords and Managers are switching to ACES Laundry

  • Best Choice
    Aces Laundry
  • Other Concessionaire
  • Self Method
Services
Best Choice
Aces Laundry
Other Concessionaire Self Method
Services
MONTHLY MOLD & LINT SERVICE

yes

PART OF OUR STANDARD MONTHLY SERVICE via OUR  CLEAN TEAM

no

Hopefully you have an industrious Super… 

😧😕😧

no

Hopefully you have an industrious Super… 

😧😕😧

REMOTE MONTORING + DIAGNOSIS

yes 

WE KNOW ABOUT IT BEFORE YOU CALL!!!

no

Good luck getting them on the phone to report an issue"

no

You're on your own servicing machines"

LOCAL TEAM SUPPORT

yes

YES - THE STAFF YOU SPEAK WITH KNOWS YOUR ROOM (24/7)"

no

NO - Outsourced to Another state or country"

no

NO- (Just another phone call for you to answer)"

SIMPLE SECURE EASY PAYMENTS

yes 
At every machine! MOST ANYTHING IN YOUR WALLET (DEBIT, CREDIT, LOYALTY or PHONE APP ) 
(NO KIOSKS - JUST MACHINES!!)

no

Good luck finding quarters in 2023 and multiple steps to load your card

no

Headaches & Safety issues of Coin, cash and banking
Rolling those Quarters!

GETTING YOUR "SHARE OF THE INCOME"

yes

FULLY TRANSPARENT FINANCES YOU CAN SEE EVERY START OF EVERY MACHINE

no

they work on the "honor system". Hope you trust your provider

02

But you do all the collecting, counting and banking

Instant Refunds

yes

YES - malfunctioning machines will happen. Call us, get your money + a free wash on us while you're still on your phone or computer."

no

NO Make a lot of phone calls, then wait 3 weeks for your $3 check to arrive in the mail"

no

You're managing all of the "machine ate my money" complaints"

Lost laundry cards

yes

YES * Lose your registered card, you don't lose your money. Just call us. We'll fix it * loyalty cards are always FREE / gratis"

no

Lost your card?
Send us $10 for a new card and you can add new funds, again

03

Maybe
Another headache to deal with. You and residents are unhappy

Economical value-add kiosks required to ensure uptime?

yes

Each machine is a kiosk. Never worry about your kiosk going down

no

No loading funds == no laundry

no

No loading funds == no laundry
Another headache to bring to your supplier

Services

Aces Laundry

Other Concessionaire

Self Method

MONTHLY MOLD AND LINT SERVICE

yes

PART OF OUR STANDARD MONTHLY SERVICE via OUR  CLEAN TEAM

no

Hopefully you have an industrious Super… 

😧😕😧

no

Hopefully you have an industrious Super… 

😧😕😧

REMOTE MONTORING + DIAGNOSIS

yes 

WE KNOW ABOUT IT BEFORE YOU CALL!!!

no

Good luck getting them on the phone to report an issue”

no

You’re on your own servicing machines”

LOCAL TEAM SUPPORT

yes

YES – THE STAFF YOU SPEAK WITH KNOWS YOUR ROOM (24/7)”

no

NO – Outsourced to Another state or country”

no

NO- (Just another phone call for you to answer)”

SIMPLE SECURE EASY PAYMENTS

yes 
At every machine! MOST ANYTHING IN YOUR WALLET (DEBIT, CREDIT, LOYALTY or PHONE APP ) 
(NO KIOSKS – JUST MACHINES!!)

no

Good luck finding quarters in 2023 and multiple steps to load your card

no

Headaches & Safety issues of Coin, cash and banking
Rolling those Quarters!

GETTING YOUR "SHARE OF THE INCOME"

yes

FULLY TRANSPARENT FINANCES YOU CAN SEE EVERY START OF EVERY MACHINE

no

they work on the “honor system”. Hope you trust your provider

02

But you do all the collecting, counting and banking

Instant Refunds

yes

YES – malfunctioning machines will happen. Call us, get your money + a free wash on us while you’re still on your phone or computer.”

no

NO Make a lot of phone calls, then wait 3 weeks for your $3 check to arrive in the mail”

no

You’re managing all of the “machine ate my money” complaints”

Lost laundry cards

yes

YES * Lose your registered card, you don’t lose your money. Just call us. We’ll fix it * loyalty cards are always FREE / gratis”

no

Lost your card?
Send us $10 for a new card and you can add new funds, again

03

Maybe
Another headache to deal with. You and residents are unhappy

Economical value-add kiosks required to ensure uptime?

yes

Each machine is a kiosk. Never worry about your kiosk going down

no

No loading funds == no laundry

no

No loading funds == no laundry
Another headache to bring to your supplier

finances

Instant Access to Your Rooms Finances and transactions – No More guessing how your room is performing !

When you don’t have to worry about your laundry room, you can worry about all the other essentials that your building needs

Get a concise, easy-to-read, high-level report of revenue including splits

View a granular, detailed reporting log of every revenue transaction including customer machine starts and fund transfers

See and understand resident refunds, maintenance and payment

Features

C Clean1 1 1

The One and Only “Clean Team”

Our industry-leading “Clean Team” will de-mold and de-lint your machines with frequent visits. We’ll keep your laundry equipment spotless and sanitized, providing tenants with a clean and healthy environment.

C Mobile 1

Modern Mobile App

Our modern mobile app lets users view machine availability, get cycle completion alerts, add funds, start a machine, and view their transactions.

C Monitor

Remote Monitoring
Instant Diagnoses, Repairs, and Refunds

At Aces, we monitor machine status using remote diagnostics, so if there’s an issue, we’ll be automatically notified. This way, we can make repairs instantly, before we receive a complaint from a tenant or super.

C pay 2

Simple and Secure Payments

For convenient and secure purchases, clients can use all major credit and debit cards, as well as Aces Laundry Loyalty Cards, money orders, checks or a mobile app.

C Cust Serv

Local Customer Service

Our competitors may send you to a call center across the globe, but our 24/7 support team is local and familiar with every property. With Aces, you can easily speak to someone that knows your property and understands your unique needs.

C Trans 2

Fully Transparent Finances

Our client Account Portal gives you the tools to monitor finances with intuitive reports. We breakdown your spending to the nickel, giving you complete transparency with each machine start.

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